Refund Policy

Last updated: 29 May 2026

At NIMMS, each product is carefully handmade and prepared for dispatch.

Returns

We do not accept returns for change of mind, personal preference, or incorrect purchases made by the customer.

Refunds

Refunds are generally not offered once an order has been placed and processed.

Damaged or Incorrect Items

If you receive a damaged item or an incorrect product, please contact us within 48 hours of delivery.

To help us review the issue, please include:

• Your order number

• Photographs of the product

• Photographs of the packaging, if applicable

After review, we may offer a replacement for eligible cases.

Contact

For assistance regarding an order, please contact:

nimms.official@gmail.com